Straiv Overview and Integration


  • Display of the DialogShift Chat Button in the digital guest app of straiv
    • Easy activation in the admin area of straiv
    • Separate greeting in the chat for guests during their stay with the option to integrate upselling messages
    • Use of AI automation for guests during their stay
  • Improved Live Chat Handling
    • Guests identified in straiv are automatically identified in DialogShift as well
    • Available guest information is displayed in the DialogShift Live Chat App

Activating the straiv Integration in the straiv Admin Area


  1. Select the "Modules" menu item

  2. Select and open the "Chatbot" & "DialogShift" module


  1. Select "Settings"

  1. In the appearing pop-up, enter and save the App ID provided by DialogShift


  1. Activate the module by clicking on the disable button in the upper right corner. Then save